Appointments

Appointments can be made by:

Surgery consultations with the doctor and nurse are by appointment only.

Please be aware that we have three consulting rooms upstairs on the first floor. If you have a problem climbing stairs, please let our reception staff know at the time you booking an appointment.

The telephone service to contact the practice is available from 08:00 to 18:30 and we do not close for lunch.

From time to time, there are Lambeth wide training events for which we may need to close practices for an afternoon. In that situation, the local out-of-hours service, NHS 111, will provide emergency cover.

Online Services

If you would like to register for this free service please complete our Register for Online Services form.

Telephone Triage

For urgent problems, please call between 08:00 and 09:30.

Our receptionists will take your details and the nature of the problem. This will be passed to one of the doctors who will call you to assess whether you need to come in that day, whether we can help you over the phone, or whether you can be seen at an appointment later.

Online Consultations

We welcome contact online or by telephone for advice or queries. We aim to respond to all requests and phone calls within two working days. Please use our Ask a Doctor a Question form for all non-urgent medical queries.

Lambeth GP Hubs

If you would like to see a GP at the weekend or late evening you can book an appointment at one of the Lambeth GP Hubs.

They offer appointments seven days a week:

  • Monday to Friday, 12:00 – 20:00
  • Weekends and Bank Holidays, 08:00 – 20:00

Appointments can be booked by contacting the practice or by contacting NHS 111 outside of surgery hours.

Contact Details

Please ensure you add the surgery’s number to your phone if you have anonymous call barring as we will not be able to contact you otherwise, even in an emergency.

We cannot leave messages on phone lines where there is no personalised greeting as we cannot then be sure that we have reached the right person, so if you need us to call you back, please ensure that you’ve personalised your voicemail on either your landline or your mobile.

If your patient details change any time, please keep these up to date by completing our Change Personal Details form.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible by completing our Cancel an Appointment form or contacting us in order for us to give the slot to someone else.