Brockwell Park Surgery117 Norwood RoadLondon, SE24 9AETel: 020 8678 5400
For repeat prescriptions, please apply in writing to the surgery either by letter, fax, e-mail or online (see below). If you have the right hand side of your previous prescription which gives details of the drugs you are taking and the doses, even better. Just tick off the items you need and drop it in to us.
To apply in writing, please either
Please check before ordering your prescription medicines. Only order medicines you need
Your prescription will be ready in two working days. If you want your prescription sent back to you, please supply a stamped, self-addressed envelope. If you want your prescription sent on to a local pharmacy please mark this on your request.
If the surgery is closed when you wish to drop off your prescription, please pop it in the black mailbox to the left of the front door. Otherwise call in to the reception as usual when we are open - there is a slot specifically for prescriptions in the reception area immediately to your right as you enter the building so that you don't need to wait for a member of reception staff to become available.
On all prescription requests please ensure you include the following:
Please bear in mind that although our system is secure, we cannot absolutely guarantee the security of information e-mailed in to us.
You can now request your repeat prescriptions through Patient Access, our secure online service. To register for Patient Access just come into the surgery with a form of identification (eg passport or driving licence) and one of our receptionists will give you a letter containing your PIN number and ID. Once you've got your letter just click on this link and follow the instructions.
If you're having any trouble please email us or speak to a member of staff.
Since 12 August 2013, EMIS Web (our clinical data system for recording your patient notes) now allows us to send prescriptions electronically directly to the pharmacy. This is called the Electronic Prescription Service (EPS). If you have regular repeat prescriptions and would like us to send them directly to the pharmacy, please ask our reception staff for a "patient nomination request" form. You can also ask your regular pharmacy for a form.
Please dispose of out-of-date prescriptions carefully. They can be returned to any pharmacy for disposal. Do not bring them to the surgery for disposal or place them in standard domestic waste.
Ensure that your prescription drugs are stored at home out of reach of children.
If you think you may need a new medication, why not click here for the NHS Choices Medication Directory to find out if you can buy it over the counter or to find a local pharmacy who can advise you. Alternatively, make an appointment for a telephone consultation or come in to the surgery.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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